Specialist conference venue provider Sundial Group leads industry survey measuring customer satisfaction for its four UK venues

Released on = September 19, 2006, 4:19 am

Press Release Author = Sundial Group

Industry = Consumer Services

Press Release Summary = 800 competing conference centres and hotel chains assessed
by their customers in BDRC\'s continuous research programme to find the best
performing Conference Venues in the UK.

Press Release Body = About 800 Event Hosts gave their views in the most recent
quarter of BDRC\'s continuous research programme, where competing conference centres
and hotel chains are assessed by their customers.

The results from the first quarter place specialist conference venue provider
Sundial Group (based at Highgate House in Northamptonshire) which owns and operates
four UK venues, out in front of the competition with an average of 8.4 out of 10 for
overall satisfaction, with 95% of the Sundial guests saying they would recommend the
venue if asked.

Tim Chudley, Sundial Group\'s Managing Director, was delighted by the result, but
still emphasised the need to keep innovating and improving. \"This result is
excellent for Sundial Group, and I am thrilled we are being recognised as the best
venues around - a crucial step towards achieving our goal of being the best
organisation in the meetings industry\"

In fact, 75% of the Sundial Group guests rated their experience at 8, 9 or 10 out of
10, which was 14% higher than the nearest contender, a leading hotel chain.

\"Dedicated conference venues are better locations for corporate meetings and
training because they provide a dedicated, distraction-free environment and they are
specialists\" continued Chudley, who is immediate past-president of the International
Association of Conference Centres, which assesses venues against stringent criteria
before accepting them into membership. \"Our challenge is to maintain this position
at the top, but this first quarter certainly supports our belief in the conference
centre concept, and hopefully it will reinforce our message across the industry\".

About Sundial Group

Sundial Group owns and operates four residential conference and training venues, all
of which meet the exacting standards required for membership of IACC (International
Association of Conference Centres). Located in Northamptonshire, Warwickshire,
Surrey and Bath, they create a dedicated learning environment for companies, public
sector organisations, associations and charities to host conferences, meetings and
training events. Highgate House (former family home of the Chudleys, who own and
manage Sundial Group) is the company\'s Northamptonshire base in the picturesque
village of Creaton.

Contact Details

James Bland, Group Marketing Manager

Phone: 01604 731731
Email: info@sundialgroup.com
Web: www.sundialgroup.com

Sundial Group
Highgate House
Creaton
Northampton, NN6 8NN



Web Site = http://www.sundialgroup.com

Contact Details = James Bland
Sundial Group
Highgate House
Creaton
Northampton, NN6 8NN
01604 731731
http://www.sundialgroup.com/
sundial@momentumws.co.uk

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